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Effortless setup with no upkeep necessary
99.999% phone system uptime reliability
No expensive hardware needed so you can easily scale as your business needs change.
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We provide the tools you need to communicate with staff effortlessly—wherever they’re located.
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Use tools to stay connected with your customers and leads.
Business SMS
Automated Attendant / Virtual Receptionist
Call Back Technology
Custom Music on hold with your marketing messaging
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Keep your finger on the pulse of your business operations with our Call Center.
Weighted call distribution, Skills-based routing, Multimedia queuing
Reporting helps you determine proper staffing levels, agent productivity, abandon calls, wait times, and much more.
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A lower price is probably the most appealing benefit for businesses wanting to switch to a VoIP system. Not sure where to start? Enjoy a complimentary quote.
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Focus on your business and allow us to design and support all your communications needs.
Dedicated Account Manager
Design, Installation, Training, and Support are all included.
One call away with no long wait lines. When you call, we answer.
OUR SERVICES
IN THE GREATER NEW YORK CITY / TRI-STATE AREA
VoIP Phone Systems
VoIP is more than just a trendy term. It means cost savings and streamlined operations. Automated Attendants, Ring Groups, and Call Transfer are just a few of the 60+ features.
Mobility and SMS
By combining mobility and SMS, businesses can enhance their communication channels, increase customer engagement, and improve overall efficiency.
Service and Support
Through our partnership, we can help improve your efficiency, productivity, and most importantly, the bottom line. You pay monthly for telephone service, so why not partner with a company that works with you?
WHO WE ARE
TRUST
We’ll invest the time when setting up your account to learn about your specific needs, then design and install the very best service.
To us, you are more than just an account number.
LOCAL
We are your community experts available for site visits, installation, and ongoing support.
You know us and we know your business.
EXPERIENCE
We have over 30 years of experience in the telecom industry. Many of our clients in those first few years are still customers today.
CARE
We pride ourselves on providing boutique-style customer support. You’ll receive personalized training and 24/7 premium support throughout our relationship.
When you call, we answer.
“Sonictel has transformed my entire phone system by lowering my costs and giving me tremendous flexibility and customization.”
— John, Owner/Broker, RE/MAX Real Estate of NY & CT
WHY BUSINESSES CHOOSE US
Our regional roots, industry knowledge, and collaborative approach are some of the main reasons why businesses partner with us. We listen to your needs and then design the best solution tailored to your business. Most importantly, the customer support we provide is unmatched by any big-box VoIP provider. Let us handle your communications needs so you can focus on growing your business.
