Sonictel™ for Business


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EASY TO USE, AFFORDABLE DESK PHONES, MOBILE APPS AND SOFTWARE

Don’t have a big budget or tons of time? Need a business phone system that lets you keep up with today’s fast paced business environment?

Sonictel powered by Broadsoft, our portfolio of hosted PBX, cloud communications and team collaboration solutions, lets you compete with the big guys with an affordable and complete system that is always sized just right for your business.

Ready to access sophisticated features normally reserved for big budgets? Take a look at what is now available from the Sonictel business cloud!

  • Save 40-80% compared to traditional services

  • Fast, easy deployments

  • Multi-Location support

  • On-Site installation & training

  • Reliable & redundant 99.999%

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SLEEK IP BASED DESK PHONES

With a wide selection of Sleek IP Desk Phones, providing the tactile feel and full functionality you've come to expect from an enterprise grade desk phone.

All have built-in speakerphones, LCD displays, dual data ports, headset capabilities and some have full WiFi connectivity and video capabilities.

You'll appreciate the sound quality and intuitive design of the phones we have carefully chosen.

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CUT THE CORD

Even when you’re out saving the world or just running errands, Sonictel's UC-One Communicator App keeps you connected!

Sonictel powered by Broadsoft provides multi-device, multi-identity support, along with advanced business calling features and capabilities such as auto attendant, hunt groups, call transfer and more - across laptops, smartphones and tablets.

You can use any of your devices, personal or business, to make and receive your business calls, secure in the knowledge that your business number is your identity.

By providing Mobile App's with full access to advanced communication and collaboration services from smartphones, tablets and desktops, Sonictel keeps your distributed workforce connected and productive.

Bonus: One number, multiple devices, and access to all the features you need - even when on the go!

APPS are included with all Standard & Premium Seats and work on iPhone, iPad, Android Smartphones and Tablets.

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THE MOBILE IMPERATIVE

Connect Remote Offices and Mobile Workers from Multiple Locations

Besides the cost advantage, Sonictel's Cloud PBX phone systems offer flexibility and accessibility to businesses. Since the technology is hosted in the cloud, your remote and mobile workers can access and use your phone system anywhere.

The Sonictel powered by BroadSoft UC-One Cloud PBX solution is designed to support businesses from small, medium to large as well distributed enterprises with branch offices nationwide or in multiple countries—and we have the references to prove it.

It enables workers located in geographically dispersed locations, branch offices and multinationals to communicate through a single cloud-based system and stay connected. Workers can make and receive phone calls using the main business number or their personal number, regardless of which device they use—a mobile phone, desk phone, desktop or their home phone.

 

Photo by vaeenma/iStock / Getty Images

CUT THROUGH THE CLUTTER

UC-One Communicator Desktop Software for Windows & MAC's

So many projects. So many tools. So many conversations. Keeping all the relevant information at your fingertips is challenging.

Make and receive calls, check voicemail, modify call settings like call forward and DND, text and much more from any Windows or Mac computer.  Use your software, mobile apps or deskphone to make and receive calls, etc.   

Communicator Software is included with all Standard & Premium Seats.

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THE ACD CALL CENTER

Sonictel Call Center is a carrier-class communications management module which provides advanced ACD Automatic Call Distribution capabilities to your Sonictel Cloud Hosted PBX Service.

Call Center delivers the following real benefits to users:

  • Efficient call handling and automatic call distribution (ACD) with active state management

  • Announcements for estimated wait time, place in que, comfort messages, music and more

  • Route calls by; weighted distribution, ring circular, distribute evenly, ring specific order

  • Integration of online directories with click-to-dial capability

  • Disposition codes, live stats, priority routing, holiday & night schedules

  • Real-time monitoring of agent and queue activity by Call Center Supervisors

  • Historical reporting on agent and queue activity by Call Center Supervisors

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IMPROVE YOUR TEAMWORK

Are you overwhelmed by trying to keep track of too many different projects, with emails, notes, documents and contact info spread all over the place?

Sonictel powered by BroadSoft can give you and your team one place to go to streamline your work life, with our business collaboration tool that makes teamwork simple.

You can take notes, track tasks and share files in organized workspaces, as well as access your drives, CRM, email and more - all without leaving the app.

Bonus: All your communication and collaboration tools are completely integrated, eliminating the need to log in and out of different apps to talk, chat, see, conference and share!

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TIE IT ALL TOGETHER - CRM CONNECT

Sonictel provides a simple & affordable add-in, CRM Connect, a powerful application for a desktop, that integrates Sonictel’s Cloud PBX services with leading CRM Software. CRM Connect  runs on your desktop computer and works in conjunction with your phone and seamlessly connects to your CRM software, providing a productivity enhancing integrated service.

Each CRM Connect integration package comes with complete documentation for that specific CRM software, insuring a smooth installation on users computers.

Below are popular integrations that have been verified with our platform.

CRM is an optional add on to Standard or Premium Seats.

Photo by bowdenimages/iStock / Getty Images

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HUB - CONNECT WITH THE APPLICATIONS YOU USE EVERYDAY

Sonictel Hub combines the UC-One Communicator APP with the cloud applications you use every day, such as the Google G-Suite, Office 365, OneDrive, Salesforce, Twitter, Box, and many more - into one unified view.

Hub brings context from those apps into your conversations, removing the chaos from flipping screens and minimizing distractions from searching for that last file you shared.

With Hub, you can:

  • See everything that’s relevant to your meeting - such as previous orders, emails, files, chat history and even social media streams

  • Perform application-specific tasks such as sorting emails or approving an order during your collaboration session

  • Hub is included with Premium Seats and can be added optionally to Standard Seats

 

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REQUEST A DEMO OR GET MORE INFORMATION?

Our solution specialists will contact you for a personalized session to learn more about how Sonictel powered by BroadSoft can empower YOUR business.

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