BUSINESS TEXTING
Text customers from your business number.
Send and receive business text messages from the Sonictel mobile or desktop app-without giving customers your personal number.
One business number for voice and text.
One Business Number
Mobile & Desktop
Use it for calls and texts.
Message from the device you prefer.
Group Messaging
TCR Registration
Send messages to a group.
Sonictel handles registration.
TEXTING BUILT FOR BUSINESS
Meet customers where conversations already happen.
Make it easier for customers to reach your business while keeping personal and business communication separate
Confirm Appointments
Share arrival updates
Send order or service updates
Keep conversations organized
Answer quick questions
Follow up after a call
SONICTEL MOBILE APP
Your mobile phone becomes two phones.
Use the Sonictel app to send and receive business texts while keeping your personal messages separate.
Use your business number
Message from your smartphone or tablet
Clearly separate work and personal communication
SONICTEL DESKTOP APP
Keep customer conversations moving from your computer.
Send and receive text messages from your desktop while you work-without switching devices.
Type responses from a full keyboard
View messages alongside your daily work
Continue conversations from mobile or desktop
ONE NUMBER. DIFFERENT DEVICES.
Start on your computer. Continue on your phone.
Choose an SMS-enabled Sonictel number and communicate from the device that works best for you.
Customer texts your business number
Message appears in the Sonictel app
Reply from mobile, tablet, or computer
GETTING STARTED
We make activation straightforward.
Confirm Your Number
We verify your Sonictel number and SMS eligibility
Complete Registration
Sonictel registers your number with The Campaign Registry (TCR)
Start Texting
Use the Sonictel mobile or desktop app to send and receive messages
Business messaging is subject to registration, plan eligibility, and applicable messaging requirements
Real help when you need it.
From number registration to app setup, our team helps you get Business SMS ready for your business
Registration guidance
App setup support
Ongoing assistance
FAQs
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Sonictel users can send/receive SMS using the Sonictel Mobile App and the Sonictel Desktop App.
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Yes, you can send messages to a group.
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Yes, you can send outbound SMS.
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Messages can be sent using your smartphones, tablets, and computer.
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We will register your numbers with The Campaign Registry (TCR) to begin using SMS services.
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In order to send SMS/MMS messages, the following should be met:
- Registration with the TCR (The Campaign Registry). We do this for you.
- You must have a Sonictel number
- A DID (Direct Inward Dialing) assigned to your extension's phone (desk phone or mobile app) or a direct local number assigned to your extension
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Yes. Please reach out to your account manager to see if you have SMS in your plan.
Ready to text from your business number?
Talk with our team about adding Business SMS to your Sonictel service