Summertime Checklist for Your Phone System
Is your business ready for summer? A phone system can help support you and your team take your deserved time off. All while continuing to support your customers and not missing an important phone call.
Ah, summer! The season of beach days, barbecues, and phone system maintenance... Wait, what? That's right, folks! While you're busy soaking up the sun, don't forget to give some love to your trusty phone system. It may not be as glamorous as a tropical vacation, but it's an essential part of your business.
Your phone system plays a vital role in keeping connected with customers, partners, and employees. To ensure uninterrupted communication and optimal performance during the summer months, it's essential to have a summertime checklist for your phone system. Below are some of our favorite features.
Voicemail to Email - No need to sign into your voicemail box to listen to messages. We can have your voicemails sent to your email - transcribed with an audio file. It makes it easier to see if you missed a call, who called, and what message they left.
Automated Attendant - Organize your internal workflows while providing great customer service. Automated attendants also give your business a professional and personable voice.
Call Transfer - Transfer a caller from one extension to another extension. The benefits include increased customer satisfaction, customer loyalty, and improved agent workflow. Callers should be able to reach the right person easily if they contact your business.
Ring Groups - A ring group is a group of phone numbers or extensions that ring together, simultaneously, when one extension number or extension is dialed. It's a great way to automate call routing and distribution to different departments in a business.
Mobile App - Use an app on your mobile phone to connect to your phone system. You can make calls (caller ID shows your business phone number) and receive calls (incoming to your business phone number). You can transfer calls to your teammates, check your voice messages, review missed calls, and access the features of your business phone system. Take your business phone number and identity with you.
Remember that a reliable and well-maintained phone system is essential for smooth business operations and customer satisfaction. If you are not using any of these features, please reach out to your account representative!
We offer free consultations
It takes expertise and time to perform a truly comprehensive audit. By taking advantage of the support of a third party to audit your telecom services, you may find savings you never expected. Our no-risk audits help businesses like yours identify billing errors and other areas of overspending.
