TELECOM AUDIT
Did you know 80% of telecom bills contain errors? That doesn’t take into account those who are paying for redundant products or services. All of this complexity leads to most businesses just paying their telecom bills as they come – without a review. If you’re one of those businesses, there’s a solution to your billing error problem: the telecom audit.
Why are telecom bills confusing?
Bills for telecom services can be incredibly complex. The typical telecom invoice includes non-recurring charges (NRCs), monthly recurring charges (MRCs), tax and regulatory fees, usage fees, and overage fees.
Taxes and regulatory fees seem simple enough, don't they? It’s not. It gets complicated when it comes to MRCs and usage fees in particular. For example, if you use long-distance calling, you may be charged a usage fee on top of the MRC. Certain types of calls are subject to contractual fees. Outbound and inbound calls are charged differently.
You may also be spending too much time dealing with your telecom provider's customer service. How long do you stay on hold waiting for an agent? How quickly can a tech visit your business site? Time is money.
What is a telecom audit?
Auditing your telecom expenses is a great way to ensure you’re not paying for billing mistakes every month. It's also important that you receive the services you've paid for.
Inventory your current technology.
You should review the services you’re currently using and all telecom contracts to see if you’re paying for anything you don’t actually need.
Review of bills and invoices.
A good audit professional will comb through your technology services profile for any billing areas that may be crippling your budget.
Lower-cost alternatives.
An audit will uncover low-cost alternatives to existing services. Often, we’ll recommend vendor-neutral solutions to meet your needs.
Savings strategy.
From these steps, we can create a savings strategy that will increase your cash flow in the long run.
We offer free consultations
It takes expertise and time to perform a truly comprehensive audit. By taking advantage of the support of a third party to audit your telecom services, you may find savings you never expected. Our no-risk audits help businesses like yours identify billing errors and other areas of overspending.