PLAN FOR THE UNEXPECTED
VoIP systems have been gaining in popularity due to the COVID-19 pandemic, but here’s why you should consider installing these systems for your business.
VoIP (voice over internet protocol) phone systems use the internet to make and receive phone calls using either analog phones, or IP (Internet Protocol) phones that are plugged into Ethernet jacks. From there, making and receiving calls is easy, and you can customize features by simply using a web portal and login. Many make the switch from traditional landlines because of significant cost savings, the ability to work from anywhere, and the numerous features VoIP offers.
Did Covid affect your business?
Don’t let it happen again. It’s true what they say: you never get a second chance at a first impression. We have put together a bundle of options to help you and your business reduce the number of missed calls. And with a Sonictel phone system, you don’t necessarily need to hire more staff. You can use our technology to improve your business communications and ensure a higher quality of customer service, all while never missing an important call again!
Not sure where to start? When you join on with us, we act as a consultant and your advocate. We will go through your business needs and operations and help you build the right infrastructure to make sure all calls are handled properly and efficiently.
Automated Attendants
Get incoming calls to the right place, ASAP!
Automating your phone system can have a substantial, positive impact on your productivity and profits. They have such high levels of customization you can create experiences that are helpful and meaningful to your customers, while also increasing sales revenue. Individual extensions and voicemail boxes for all staff are always included.
Dynamic Call Groups
Ring a group then overflow to a secondary group.
A ring group will distribute calls from a single phone number to a group of numbers in a company. When callers ring your company phone number, the group will route the call to a group of members so they can answer the call. This is perfect for collaborative departments and call centers.
Mobile Apps
The Sonictel App is a great way to work on the go!
Have your work phone call your mobile phone using our mobile app. You can use any of your devices to make and receive your business calls knowing that your business number is your identity. Features include Auto-attendant, Voicemail to Email, Hunt groups, Call transfer and more.
Voicemail to Email
Voice messages sent directly to your email, or sent via SMS
You can also enable the missed call notification feature so you receive a notification every time you miss a call or receive a voicemail. The notification itself details you about the number you have received the missed call/voicemail on making it easier for you to have a quick overview.