VoIP Demand is High: Here’s Why

Voice over Internet Protocol (VoIP) technology has been around for a while, but its demand has been skyrocketing in recent years. According to a recent report, the global VoIP services market was valued at approximately $43.3 billion in 2019 and is expected to reach $45.8 billion by 2026. We (obviously) love VoIP and here’s why you should too:

  1. Cost savings: One of the primary reasons why businesses are switching to VoIP is cost savings. Say goodbye to those hefty phone bills and hello to more cash in your pocket. Traditional phone systems can be expensive, especially for businesses that are using a traditional system (Panasonic, Avaya, Toshiba). VoIP allows businesses to make these calls at a fraction of the cost of traditional phone systems. Additionally, VoIP systems require less hardware and maintenance, which can also result in significant cost savings.

  2. Flexibility and scalability: VoIP is flexible and scalable, which means it can grow with you and adapt to your changing needs. Businesses can easily add or remove users as their needs change, without the need for expensive hardware upgrades or installations. This scalability is particularly important for businesses that are growing quickly or have fluctuating call volumes.

  3. Features and functionality: VoIP systems offer a wide range of features and functionality that traditional phone systems simply cannot match. From call forwarding to voicemail-to-email and auto-attendants, VoIP has all the bells and whistles to make your life easier. These features can help businesses streamline their communications and improve their customer service.

  4. Remote work: The COVID-19 pandemic has forced many businesses to adopt remote work models, and VoIP has been a critical tool in enabling this transition. VoIP allows employees to make and receive calls from anywhere in the world, as long as they have an internet connection. This has enabled businesses to maintain communication with their employees and customers, even when they are working remotely. It's like having your desk phone in your pocket.

  5. Integration with other systems: VoIP systems can be easily integrated with other business systems, such as CRM software or help desk platforms. This integration can help businesses to improve their workflows and streamline their communications, ultimately leading to increased productivity and better customer service. It's like having a phone that's always in the loop.

VoIP is a fantastic technology that's here to make your life easier and more cost-effective. If you're ready to explore the benefits of VoIP, we welcome you to join us and the thousands of businesses already enjoying its many benefits.

*https://www.zionmarketresearch.com/report/voice-over-internet-protocol-market


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Kate Walsh

Director of Marketing and creating content at Sonictel. You can find me on LinkedIn or find a time to chat.

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